We're proud to provide Drupal services.

We worked with Competitive Advantage to update the design of their website, port it to the most current version of Drupal, and migrate away from their former eCommerce system to Commerce. Improvements to the checkout workflow were implemented, product images were updated, and full content control was given to Competitive Advantage to maintain product copy.

To enhance the value to the community, we developed and implemented several enhancements. Our focus centered around adjustments to the logic behind the forum posts and replies. Our work included a more intuitive nesting and notification system, as well as new voting and ranking logic to better surface posts of value to community members. Effort was also dedicated to improving the pathways and user experience, guiding them to the desired conversations.

We developed and implemented an upgrade and migration path for the site with 85 modules, including 35 custom modules, to bring the site to a fully functioning Drupal 7 build. The upgrade was fully developed and its deployment was seamless. The Rainforest Alliance site went from Drupal 6 to 7 with zero downtime.

Last Call had several objectives for this project. We first needed to help the FCC team nail down some specific details about how they wanted to accomplish their goals and implement features like a “Compliance Calendar,” which would list various Compliance Laws and Policies by their Compliance due dates.

It was important to this project that the site’s content— mainly Compliance Laws— be easy to add by various contributors, and then easy to navigate by the end users. This also involved developing a publishing workflow better-suited for FCC’s needs; they wanted publishing states like “Ready for review,” and “Needs revisions,” instead of a simple “published” or “not published” system. 

Another key aspect was site filtering. Because this site was serving information for five different schools, and other various organizations, users needed to be able to filter the site specifically for their needs.
 

What I most like about working with your firm is your ability to hear what I want, really “get” it very quickly and translate into a web site or whatever.

Elizabeth J. Carmichael, Director of Compliance and Risk Management, Five Colleges Incorporated

We were hired to build a new corporate identity package including logos, branding, a slogan, and a website.

Launching later that fall, we successfully captured the spirit of the restructured department and brought forward their mission to help inventors, artists, and forward-thinkers to access patents, copyrights, protections, and most importantly, attention to their creations.

A new sitemap was devised, consisting of both categorization pages as well as merchant pages. Each page of the site has the ability to “feature” certain coupons, which are chosen automatically or overridden by an administrator. We leveraged Drupal to aggregate new coupons, categorizing and qualifying them automatically, as well as weeding out any duplicates as they come in. Due to the high volume of content on every page, we implemented a performance plan that met stringent testing requirements.

We enjoy working as a team to deliver on our full service commitments.

We deliver a range of expertise to provide solutions for things like integrating with SalesForce to pull in membership data, integrating for set automated set up of group based content access on their subscriptions driven web service. Another example, moving them to a highly available, scalable cloud based infrastructure with Apache Solr and high performance caching technologies.

The main StoryCorps Archive access point was built on a robust Drupal platform consisting of over 60,000 interview records and approximately 27TB of associated metadata, WAVs, MP3s, JPGs and PDFs. The StoryCorps Archive platform connected with several critical business systems and performed around-­the-­clock ingests from their on­site storage arrays to the Drupal system, via rsync. StoryCorps was looking for a trusted and capable firm to migrate their entire Archive— including the website, connected services, and media— from their single-­server host to a combination of Amazon Web Services (AWS), EC2, S3 and Glacier.

Last Call Media performed a thorough analysis and audit of all StoryCorps’ source data prior to and following the massive migration. We worked closely with StoryCorps’ internal Digital Team and engineering consultants to design, test, implement, and ultimately maintain the new AWS server infrastructure.

The Society of St. Vincent de Paul (SVdP) is a non-profit organization dedicated to serving the poor and providing others with the opportunity to serve. The digital experience SVdP offers to their community of supporters is an important part of achieving their mission. Last Call Media has been handling the ongoing feature development, the necessary support, and regular maintenance of the SVdP sites for the past several years.

Online donations made easy

Any time the SVdP team initiates a new campaign, whether fundraising for Thanksgiving, COVID-19 relief or homelessness prevention, a new web form needs to be created on stvincentdepaul.net. 

Last Call Media worked with SVdP to create an elaborate system for the site that relies heavily on a combination of web forms, Salesforce and Braintree. The web forms are integrated into the Drupal 7 site, Salesforce serves as the source of truth for creating and managing new contacts, while Braintree is used for processing online payments. Once we completed building the system, we began the process of rolling out functionality to enable SVdP to launch targeted giving campaign pages on their own. 

The new functionality enables the SVdP to independently handle any new campaign and helps the team keep track of all the different data points  while making the online experience of the supporters quick and simple.

A streamlined process for scheduling pickups 

In addition to web forms for financial donations, SVdP faces an additional layer of complexity when scheduling pickups of donated goods like furniture and clothing. 

Previously, SVdP used a system of phone calls, taken at their call center, which were then recorded in Salesforce. These were then manually screened and assigned to driver routes each day. Because there is a limit to the number of pickups SVdP could perform in one day, there would often be situations where a person’s pickup had to be rescheduled because it was accidentally added to an already-full route.

Last Call Media worked with SVdP to streamline that process. We used Checkfront to automate the booking process, presenting a customized version of the booking interface within an iframe on SVdP’s Drupal site, connecting it to their existing Salesforce account, and cutting out the need for people to call into SVdP to schedule a donation pickup. We were even able to add a unique custom receipt URL, so after completing the booking process users are directed to a Drupal webform where they have the option of donating to SVdP to support their free pickup service.

The new process greatly decreased the amount of time the SVdP team needs to spend on each of these donations. Now they are able to schedule more pickups per zip code area per day and have confidence in the system they need to rely on every day.

Automated transaction reports  

When we started working with SVdP, their finance team needed to run several reports manually and cross-reference the data in order to begin the process of analyzing transaction reports. 

One of our projects together, as part of our ongoing support and maintenance relationship, was to improve the sites reporting capabilities by aggregating transaction data from their formerly separated eCommerce sites into one exportable master transaction report. 

Last Call Media turned a lengthy manual process into an automated one that makes a .csv available within a few clicks.