Skip to main content
Main navigation
Expertise
Results
Insights
Who we are
Let's talk
Search
Open primary navigation
Search
Explore our digital solutions and expertise.
Quick Links
Careers
Capability statement
Case studies
Who we are
Showing 1 - 10 of 199 results.
Case Study
From many logins to one: Massachusetts' journey to unified resident experience
Last Call Media helped transform resident services by creating a secure, unified login platform that simplifies access and manages user data safely. MyMassGov portal now has 25,000 monthly users, with...
Case Study
X Benefits: from proof of concept to Massachusetts authentication platform
Last Call Media's X Benefits prototype demonstrated seamless single sign-on integration, transforming frustrating login processes into a unified digital experience.
Blog
Government design systems: leveraging USWDS & building your own
A design system is a set of reusable components, guidelines and standards. By creating a unified brand language, it can empower government agencies to build better digital experiences faster. Learn…
Blog
Improving accessibility through empathy-driven design
Accessibility is about meeting the diverse, complex needs of real people. It’s an integral part of human-centered design and vice versa. Yet many organizations take a one-size-fits-all approach to…
Case Study
Transforming Government Services with AI: Massachusetts' Next-Generation Chatbot
Last Call Media partnered with Massachusetts to pilot an AI-driven chatbot that understands and answers questions the way people actually ask them.
Blog
FormFest 2024 Recap: Beta Testing, Systems Design, Chatbots & More
FormFest 2024 brought together 70 speakers and 2,000+ participants from 30 countries to share their passion for building better forms.Forms are essential in government, providing individuals with a…
Case Study
Elevating the PFML application experience for Massachusetts residents through testing.
Last Call Media developed a robust testing solution to streamline the Paid Family and Medical Leave (PFML) application process, minimize disruptions, and instill greater trust in government solutions...
Solution Story
Drupal powers San Francisco's accessible emergency preparedness hub.
The Drupal-powered Emergency Management website serves as an accessible resource, providing critical information and tools for emergency preparedness.
Solution Story
Balancing content freshness and performance on Mass.gov.
Strategic optimizations transformed Mass.gov, delivering a 50% boost in back-end performance and a 30% improvement in front-end speed.
Blog
Improving Our Production Drupal Deployments on Pantheon
Using a GitHub Actions workflow to ensure that it’s safe to deploy from Dev → Test → Live, to trigger deployments on Pantheon, and perform common post-deploy operations.
More entries