Results
Quality-tested digital services that people trust.
Our combination of quality assurance, modern testing automation, and human-centered design helps you catch issues early, deploy confidently, and deliver digital services that work for everyone.
Massachusetts Executive Office of Technology Services and Security (EOTSS)
Transforming government services with AI: Massachusetts’ next-generation chatbot.
Ensure your systems work, every time.
Make changes knowing they won’t break your system. Catch issues before they impact residents with our comprehensive approach to quality assurance, which combines traditional testing with modern automation.
We empower you to:
- Release new features confidently with holistic QA
- Maintain reliability with end-to-end testing across vendor boundaries
- Validate critical user journeys with both manual and automated testing
- Meet quality standards consistently through structured test case management
Massachusetts Department of Family and Medical Leave (DFML)
Elevating the PFML application experience for Massachusetts residents through testing.
Know exactly how your systems are performing.
Replace uncertainty with clarity. Our high-observability dashboards translate complex system data into clear insights that both technical and business stakeholders can act on.
We empower you to:
- Make data-driven decisions with real-time insights into your system’s health
- Identify root causes quickly with cross-vendor performance tracking
- Prevent issues through early warning systems and proactive monitoring
- Share clear status updates with technical and business stakeholders
Massachusetts Executive Office of Technology Services and Security (EOTSS)
X Benefits: from proof of concept to Massachusetts authentication platform
Design experiences everyone can use.
Ensure your digital services don’t just work technically—they’re also accessible and easy to use. We validate designs through empathy-driven user research and accessibility testing before they reach production.
We empower you to:
- Uncover your residents’ needs through user research and journey mapping
- Meet WCAG 2.1+ AA standards with manual and automated accessibility audits
- Deliver consistent, high-fidelity prototypes using design systems
- See higher adoption rates and reduced support needs after launch
Testing as a service.
Get comprehensive test coverage without the overhead of traditional testing infrastructure. Our scalable, cloud-based platform helps teams deliver reliable software faster—leveraging automated testing and real-time QA insights.
Key Features
Multi-framework support, AI-powered analysis, custom reporting, cross-vendor testing coordination.
Why government agencies choose Last Call Media.
Public sector DNA
Navigate complex regulations and multi-vendor environments with confidence.
Smart risk-taking
Explore confidently with proven quality controls that catch issues before they reach citizens.
Human-first approach
Bridge the gap between complex systems and the people you serve.
Seamless integration
Build on your existing tech stack while moving at your pace.
Flexible partnership
Build internal capabilities while moving at your pace.
Mission-driven results
Real-time insights that connect technical metrics to resident impact.
Brave your next challenge with us.
We make it easy for the public sector to work with us. Here are the contract vehicles available.
State vehicles
- Massachusetts IT Project Services Vendor Pool (ITS81)
Socioeconomic programs
- Massachusetts Small Business Certified
Proven results.
We’re known for being good at the hard stuff. No need to take our word for it—the statistics speak from themselves.
1.5M
Users in the first year
Launched MyMassGov as a single sign-on platform serving over 80 government websites
80%
Defect detection rate
Leading quality assurance across Massachusetts PFML platform
1,000
Fewer daily calls
Reduced RMV call volume with Ask MA, a chatbot with advanced AI capabilities
Start the conversation.
