We're proud to provide Strategy services.

Expand
Continuous delivery to HIAS.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Development
    Tom Fleming
  • Art Director
    Colin Panetta

Last Call Media kicked off our relationship with HIAS, the oldest international migration and refugee resettlement agency in the U.S., with a Design and Development Audit. We’ve used our findings from that task to inform strategies and recommendations for both immediate goals and long term projects.

LCM has been assisting HIAS with site-wide User Experience and Design improvements, with services including card sorting exercises, site navigation strategy, and overall recommendations and prototyping.

Additionally, we’ve provided new feature development, such as adding Events listing and browsing capabilities.

We also provide ongoing support to maintain their existing Drupal, WordPress, and other PHP web systems.  

Expand
Continuous enablement.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Architect
    Rob Bayliss
  • Senior Development
    Jeff Landfried

On September 1, Haverford relaunched their homepage with some great new features including:

  • Revised site-wide navigation
  • Seriously upgraded search function
  • Enhanced user menu to help users get to resources they need easily  

Haverford’s in-house communications and development teams executed all of these changes. Last Call Media wants to send them an enthusiastic congratulations on a job well done!

This is an enormous success story for Last Call Media. When I saw this, it was the realization of one of the major goals of our project with Haverford, which was to enable them to to build the foundation of a Drupal environment that allows Haverford to leverage a CMS to manage their site, rather than relying on custom templates that can only be updated by the web team.

Back in December of 2014, when LCM got the call from Haverford about redoing their site in Drupal, I thought it was going to be a redesign.

Haverford didn’t need a redesign; their site looked great already. The biggest issue they needed to solve was not having enough time to do new feature development themselves. The recent enhancements in this Homepage overhaul were the results we were hoping for!

Since then, Last Call Media has continued to work with Haverford on an ongoing basis as part of our dedicated Continuous Delivery relationship, where our dedicated team of developers helps to keep their site secure, up-to-date, and assists as needed with anything from strategy to design to development.

Expand
Disrupting the storage industry.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Architect
    Kelly Albrecht

All College Storage had an idea for a brand new online business. They wanted students from a university to be able to schedule the pickup, storage, and delivery of their dorm items over the summer. Items would be picked up at the students old dorm, then delivered to the new dorm at a requested date and time.

In addition to a full branding treatment, we developed a solution for students to reserve and configure when and where their items would be picked up and delivered.

An iPad point of sale interface was also developed for employees to process payment for each customer during pickup time as well as to manage all business workflow. All College Storage soon became the premier moving and storage solution for students in Western Mass.

The business was a success from day one, soon expanding from five colleges to eleven colleges and four prep schools, and it continues to succeed and expand.

Following this model, LCM assisted All College Inc. in replicating the successes with All College Storage to another startup for laundry service, called All College Laundry.

Expand
Consulting and continuous delivery.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Alex Noonan
  • Senior Architect
    Rob Bayliss
  • Senior Development
    Tom Fleming

Last Call Media pursues work that we feel good about. We engage institutions in the artistic, education, and nonprofit sectors because we believe in what they do. CreativeGround, a product of the New England Foundation for the Arts (NEFA), was exactly the kind of partner LCM wanted to have, and they just happened to be in the market for a new partner when we met them.

CreativeGround is a free online directory of profiles for cultural nonprofits like libraries and theaters, creative businesses like recording studios and design agencies, and artists of all disciplines. They came to LCM looking to escape a pattern that many organizations find themselves in: the design, creation, hosting, and support of their website had been handed off multiple times between different agencies, and some things had been lost in a long game of telephone; they were in a support contract, but didn’t feel supported; they knew they needed to make some big changes to their site, but needed guidance on where to start. They needed a partner that would be both capable and transparent, and help them take their site to the next level.

Understandably, CreativeGround was wary of jumping into another agreement with yet another dev shop, so we started off slow. Through concise communication, thorough support, routine site updates, and honest recommendations over the course of several months, LCM was able to show CreativeGround that it’s possible to have an expert team of developers on their side, with all of their best interests in mind.   

LCM migrated the CreativeGround site from an internal host server— which caused a lot of troublesome deployments due to a complex workflow— to Pantheon. This move offers CreativeGround more control over their own site, increased transparency around the work performed on it, and greater ease when it comes to deploying work and performing site updates. Not to mention, it will save them time and money on all fronts!

Last Call Media has continued to assist CreativeGround with site maintenance and feature development since the switch. They remain one of our favorite partners to work with.

Last Call Media has been incredibly attentive to our unique needs as an arts nonprofit. They’ve gone out of their way to do more than just maintain our site. There’s heart to their work!

Nicholas Medvescek, Website Administrator, CreativeGround
Expand
Getting FITiST fit to startup.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Architect
    Rob Bayliss
  • Senior Development
    Rob Bayliss

FITiST is a fitness and lifestyle business that sells a single membership valid at all gyms in a city. The database needed to compile a schedule of all FiTiST-affiliated classes, provide tokens for customer registration, and charge a recurring fee for the membership.

We developed an eCommerce solution that compiles classes from from FITiST-connected gyms into a member-facing scheduling interface, as well as a recurring token payment system to handle class registration purchases.

FITiST became a success in NYC and soon expanded its operation to LA with plans for five more cities to follow.

Expand
Redesign and upgrade for Dr.G.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Architect
    Rob Bayliss
  • Senior Development
    Tom Fleming

An upgrade to increased conversions, better sales, and more flexibility.

Competitive Advantage was experiencing a decline in their online sales. Their existing website was outdated and originally built as hundreds of static HTML pages, some inconsistent with the others. Additionally, the main site was originally laid over top of an aging proprietary eCommerce solution that wasn’t serving their needs or their customers well.

We worked with Competitive Advantage to update the design of their website, port it to the most current version of Drupal, and migrate away from their former eCommerce system to Commerce. Improvements to the checkout workflow were implemented, product images were updated, and full content control was given to Competitive Advantage to maintain product copy.

Three iphones show the Competitive Advantage homepage on mobile.

Since the transition, Competitive Advantage has seen their eCommerce sales far exceed their expectations and more than double in volume from their previous site.

We truly appreciate everything you have done for us.

Dr. Alan Goldberg, Sports Performance Consultant
Expand
An updated subscription system for multimedia learning resources.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Sean Eddings
  • Senior Architect
    Rob Bayliss
  • Senior Development
    Kelly McCabe

Yale University Press (YUP) sought to leverage Organic Groups in Drupal 7 to create a new site that would be easy to use and easy to maintain.

YUP, with the help of the University ITS Department, was able to manage the migration of the content and most of the functionality. They were looking for expert help with aspects of registration for two different types of users (students and instructors), authentication, and a permissions structure that would allow limited-time subscriptions to constrained sets of content. In addition, custom reports and administrative tools were needed to allow the site administrator to understand and have basic controls over user activities on the site.

We worked with a very detailed set of specifications on this project. The team at YUP were very clear about the data structures and attributes that were needed. Drupal’s Organic Groups were the perfect solution for the needs of this project. Some parts of the site needed to be accessible to accounts with codes from a specific book. Other parts of the site needed to be available to students with access to any book.

We built two separate registration forms with different fields on each form. On the site, users self-select the form that they need to fill out. Successful registration requires a valid access code for student accounts, which are then automatically activated. Instructors are able to register without entering an access code, but those accounts need to be reviewed and activated by the site administrator. Automated emails are sent during and after registration, and notifications are sent to users when their account is about to expire.

After registration, all of the information entered during registration is visible and editable by both the user and the administrator on the user’s account page. Some custom work was needed to make this page display the correct fields in a user-friendly format. We used the Yale authentication system as the basis of the site authentication functionality; it was important, though, that the login screen not look like a Yale login screen, since most of the site users would have no direct connection with the Yale community. 

Access codes needed to be generated within the system by the site administrator for the two existing volumes of the text. All codes needed to be associated with a specific volume of the text (Book 1 or Book 2), and not be able to be transferred to a different account or otherwise be re-used. Since Books 3 and 4 were in production at the time of this project, the system needed to allow the administrators to generate the codes for content that did not yet exist so that those codes could be printed in the books. A user account needed to be able to have multiple access codes to different content with different expiration dates.

Current users would need to be migrated to the new site and matched with codes that would provide access to the correct volume and for the correct amount of time. Yale was able to perform the user migration on their own, using documentation and training provided by LCM.

The team at YUP was able to generate the needed access codes for the new books in time to meet the publisher’s deadline for including them in the printing, thus avoiding a much larger account migration if codes from the old system had been used. The new system frees up the site administrator from significant involvement in user account management, and will be fully supported by the University ITS Department for years to come.

Expand
Continuous delivery to the LEEDuser community.

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Architect
    Rob Bayliss
  • Senior Development
    Rob Bayliss

LEEDuser helps you get your building project LEED certified with tips, checklists, sample documentation, forums, and more. All of these features, and the community that uses them, run on the Drupal platform. LEEDuser needed ongoing assistance, planning, and implementation of new features for its community.

To enhance the value to the community, we developed and implemented several enhancements. Our focus centered around adjustments to the logic behind the forum posts and replies. Our work included a more intuitive nesting and notification system, as well as new voting and ranking logic to better surface posts of value to community members. Effort was also dedicated to improving the pathways and user experience, guiding them to the desired conversations.

The people at LCM are professional, personable, and available whenever we needed them.

Nadav Malin, President, BuildingGreen, Inc.
Expand
Continuous delivery, embedded.

Processes
  • Agile/Kanban
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Architect
    Rob Bayliss
  • Senior Development
    Jeff Landfried

Last Call is a delight to work with – not only are they top-notch developers, they are great communicators, even with the least tech-savvy amongst us. My favorite part about working with them is their unfailing can-do attitudes and ability to follow through on even the tightest deadlines. We’ve thrown all sorts of crazy complicated requests at them and they surpass our expectations every time. Last Call makes us look like web rock stars… they are so good I almost don’t want to let the word out!

Danielle Cranmer, Web Manager

When we met, Rainforest Alliance needed to upgrade their existing Drupal 6 website to the latest major version, Drupal 7.

We developed and implemented an upgrade and migration path for the site with 85 modules, including 35 custom modules, to bring the site to a fully functioning Drupal 7 build. The upgrade was fully developed and its deployment was seamless. The Rainforest Alliance site went from Drupal 6 to 7 with zero downtime.

We enjoy a strong relationship with the Rainforest Alliance team, working together to continuously deliver strategic value in their digital properties, and were proud to be chosen for a full site redesign and upgrade.

Our work continues as the Rainforest Alliance’s development team, embedded within their internal Web Service Department, scaling our resources up and down as needed.

Expand
Searchable, relevant compliance law and policy

Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Development
    Tom Fleming

Five College Compliance was looking to have a website developed for storing and displaying Compliance Law and Policy information relevant to the Five Colleges of the Pioneer Valley; Mount Holyoke, Smith, Hampshire, UMass Amherst, and Amherst College. The site was to be used as a tool by these schools and certain organizations to check their compliance requirements and related statuses.  

Last Call had several objectives for this project. We first needed to help the FCC team nail down some specific details about how they wanted to accomplish their goals and implement features like a “Compliance Calendar,” which would list various Compliance Laws and Policies by their Compliance due dates.

It was important to this project that the site’s content— mainly Compliance Laws— be easy to add by various contributors, and then easy to navigate by the end users. This also involved developing a publishing workflow better-suited for FCC’s needs; they wanted publishing states like “Ready for review,” and “Needs revisions,” instead of a simple “published” or “not published” system. 

Another key aspect was site filtering. Because this site was serving information for five different schools, and other various organizations, users needed to be able to filter the site specifically for their needs.  

What I most like about working with your firm is your ability to hear what I want, really “get” it very quickly and translate into a web site or whatever.

Elizabeth J. Carmichael, Director of Compliance and Risk Management, Five Colleges Incorporated