Solutions.

Balancing content freshness and performance on Mass.gov.
Massachusetts Department of Family and Medical Leave (DFML)

Elevating the PFML application experience for Massachusetts residents through testing.

Last Call Media developed a robust testing solution to streamline the Paid Family and Medical Leave (PFML) application process, minimize disruptions, and instill greater trust in government solutions.
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Improving the Drupal authoring experience.
Massive performance wins.
Paid Family and Medical Leave for the Commonwealth of Massachusetts
Reimagined on Drupal 8, in six sprints.
Seramount's Online Portal in WordPress
Executive Office of Technology Services and Security

Transforming Government Services with AI: Massachusetts' Next-Generation Chatbot

Last Call Media partnered with Massachusetts to pilot an AI-driven chatbot that understands and answers questions the way people actually ask them.
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Branding and print design.
Branding and design for site and event collateral.