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A modern site home to the treasures of the world.
Material & Visual Cultures of Religion
Processes
  • Agile/Scrum
Team Leadership
  • Senior Producer
    Sean Eddings

Aligning an aging website with modern organizational goals. The Center of the Material and Visual Cultures of Religion (MAVCOR) at Yale University sought the expertise of LCM to help bring their aging website in line with their strategic organizational goals. As an online archive of objects of religion, often accompanied by narratives or conversations, the academic source will behave like an online museum: delivering the user to the content in the most unobstructed way so they can focus on it.

Much like a museum would, it’ll recommend related content for further exploration.

How we did it

MAVCOR is a unique peer reviewed publication and community that gathers visual culture and hosts multidisciplinary collaborations of scholars from around the globe. This necessitates a virtual space that is the only one of its kind. Previously confined to the Yale departmental design template, MAVCOR came to us to design and develop a Drupal 7 site to enhance functionality of their user experience, robust asset management and spotlight their obvious visual culture.

LCM partnered with the MAVCOR team to develop new and enhanced functionality to their Fellow’s Portal, Asset Management, Material Objects Archive, and Search in a visually centric design honoring their unique and growing community.

The new MAVCOR is a literal and virtual center of publicly accessible collaborative scholarship.

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Massive nightly sync.
Yale University Press
Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Sean Eddings
  • Senior Development
    Rob Bayliss

Yale University Press has a massive collection of over 15,000 unique publications they’ve published over the past 100 years. The Press desired the ability to allow their users to browse, check inventory and purchase items directly from their Yale University Press Drupal site, which required relaunching their site on Drupal 7, integrating their collection management system and an e-commerce and fulfillment solution. After working with another vendor for over three years to get the critical nightly sync from their Microsoft SQL Server Management Studio database to Drupal sync running, Yale University Press was seeking a second opinion. 

How we did it

 Working with Yale ITS and the Press, we successfully implemented a nightly sync that queries their SQL Server for changes made in the last 24-hrs and updates the records in Drupal in under 15 minutes every night at midnight.

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The new DocuWare.com on Drupal.
DocuWare
Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Development
    Jeff Landfried

Originally built with many cumbersome integrations on an outdated proprietary .ASP CMS platform, DocuWare.com could no longer serve the company’s current and future needs. As the project lead, LCM collaborated with DocuWare’s team spread across four different global locations. With the Drupal panels module, a custom content creation workflow that imported content from multiple distinct systems and built a fully-functional online community was developed. LCM’s integrations with all vital external systems (CRM, document management, and software licensing), as well as the data tunnels established between the website and critical internal systems at DocuWare, allow tens of thousands of customers to share ideas and resources across DocuWare’s regional networks for the first time in the history of the company. The result is a seamless customer experience across all divisions, deployed in under six months.

How we did it

DocuWare, in the midst of a rebranding effort and needing to refresh its online presence, contacted Last Call Media to update its content management system. Its massive website, with multiple integrations to external servers and an outdated proprietary .ASP CMS, could no longer serve the company’s needs and was not flexible enough for DocuWare’s expected growth trajectory. 

Last Call worked in cooperation with DocuWare’s web services teams in the US and Germany to manage collaboration efforts between four firms in different global locations. This project allowed Last Call Media to take the Drupal panels module to new limits—develop a custom content creation workflow, import content from multiple distinct systems, and build a fully-functional online community. Each firm contributed individual elements of the design, content strategy, and brand development, making this a truly exciting collaborative process.

Last Call’s maintenance of integration with all vital external systems (customer relations management, document management, and software licensing), as well as the data tunnels established between the website and critical internal systems at DocuWare allowed tens of thousands of customers to share ideas and resources across DocuWare’s regional networks for the first time in the history of the company. The result is a seamless customer experience across all divisions, deployed in under six months.

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Continuous delivery to HIAS.
HIAS
Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Art Director
    Colin Panetta

Last Call Media kicked off our relationship with HIAS, the oldest international migration and refugee resettlement agency in the U.S., with a Design and Development Audit. We’ve used our findings from that task to inform strategies and recommendations for both immediate goals and long term projects.

How we did it

LCM has been assisting HIAS with site-wide User Experience and Design improvements, with services including card sorting exercises, site navigation strategy, and overall recommendations and prototyping.

Additionally, we’ve provided new feature development, such as adding Events listing and browsing capabilities.

We’ve also provide ongoing support to maintain their existing Drupal, WordPress, and other PHP web systems.  

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A Drupal 7 Multi-site Migration to Acquia
University of Southern Mississippi
Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Sean Eddings
  • Senior Development
    Jeff Landfried

LCM had the deep level of expertise needed to assist USM with a complex migration to Acquia

In preparation for an upgrade from Drupal 6 to Drupal 8, USM was faced with the need to migrate four Drupal sites based on five codebases from an onsite installation to a hosted environment with Acquia. USM was seeking an experienced group of Drupal architects to work hand-in-hand with their iTech team to determine the necessary functional and configuration changes needed to accomplish the migration. USM had a particular interest in leveraging Acquia’s search capabilities.

The University reached out to Last Call Media to drive the high level technical planning and heavy lifting of a migration to the Acquia Cloud. The University needed a team with platform migration experience to come in and bridge the gap between Acquia and the University’s internal iTech team to ensure that to make sure the launch went smoothly. 

Aside from our experience and planning skills, there were several mission critical pieces of the overall infrastructure that needed to be changed to fit within Acquia’s ecosystem. One of these was the site search. USM had previously used a combination of several open source tools to feed data from several different sources into the site’s search engine. While this solution worked well, it was being cut in favor of Acquia Search, powered by Apache Solr. The University brought us in to build a search platform that would be capable of indexing the content of all of the Drupal sites, and searching either independently (within each site’s own content silo), or across the board. Working closely with the iTech team, we planned and executed the search feature within the new infrastructure, including the configuration of environment specific search, so the University team could iterate and test the site search in the development and staging environments before rolling new features to production. 

The final piece of the puzzle was to bring the site’s performance and security up to Acquia’s standards. We worked hard to make the vast majority of the content cacheable by Acquia’s edge layer, and brought iTech and Acquia representatives together to find resolutions for all of the issues surfaced by Acquia’s Insight reporting. At the end of this process, we performed a successful load test across all 4 sites, effectively proving the sites were ready for launch.

As launch day grew closer, we began to focus on the final details. With iTech’s help, we formulated a simple and clear launch checklist that would keep everyone on the same page when it mattered the most. When the final cutover was finished, we had almost no post-launch issues to address.

The work was completed on a timeline that allowed USM to minimize risk by switching to the new site while the University was on break. USM achieved their goal of a smooth migration to Drupal 7 on the Acquia hosting platform with no down time. 

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Consulting and continuous delivery.
CreativeGround
Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Alex Noonan

Last Call Media pursues work that we feel good about. We engage institutions in the artistic, education, and nonprofit sectors because we believe in what they do. CreativeGround, a product of the New England Foundation for the Arts (NEFA), was exactly the kind of partner LCM wanted to have, and they just happened to be in the market for a new partner when we met them.

How we did it

CreativeGround is a free online directory of profiles for cultural nonprofits like libraries and theaters, creative businesses like recording studios and design agencies, and artists of all disciplines. They came to LCM looking to escape a pattern that many organizations find themselves in: the design, creation, hosting, and support of their website had been handed off multiple times between different agencies, and some things had been lost in a long game of telephone; they were in a support contract, but didn’t feel supported; they knew they needed to make some big changes to their site, but needed guidance on where to start. They needed a partner that would be both capable and transparent, and help them take their site to the next level.

Understandably, CreativeGround was wary of jumping into another agreement with yet another dev shop, so we started off slow. Through concise communication, thorough support, routine site updates, and honest recommendations over the course of several months, LCM was able to show CreativeGround that it’s possible to have an expert team of developers on their side, with all of their best interests in mind.   

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Alex Noonan
Client Services

LCM migrated the CreativeGround site from an internal host server-- which caused a lot of troublesome deployments due to a complex workflow-- to Pantheon. This move offers CreativeGround more control over their own site, increased transparency around the work performed on it, and greater ease when it comes to deploying work and performing site updates. Not to mention, it will save them time and money on all fronts!

From there LCM has continued consulting and delivering value wherever it can for CreativeGround.

Last Call Media has been incredibly attentive to our unique needs as an arts nonprofit. They've gone out of their way to do more than just maintain our site. There's heart to their work!

Nicholas Medvescek, Website Administrator, CreativeGround
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Getting FITiST fit to startup.
FITiST
Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Development
    Rob Bayliss

FITiST is a fitness and lifestyle business that sells a single membership valid at all gyms in a city. The database needed to compile a schedule of all FiTiST-affiliated classes, provide tokens for customer registration, and charge a recurring fee for the membership.

How we did it

We developed an e-commerce solution that compiles classes from from FITiST-connected gyms into a member-facing scheduling interface, as well as a recurring token payment system to handle class registration purchases.

FITiST became a success in NYC and soon expanded its operation to LA with plans for five more cities to follow.

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Continuous delivery, embedded.
Rainforest Alliance
Processes
  • Agile/Kanban
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Development
    Jeff Landfried

Last Call is a delight to work with – not only are they top-notch developers, they are great communicators, even with the least tech-savvy amongst us. My favorite part about working with them is their unfailing can-do attitudes and ability to follow through on even the tightest deadlines. We’ve thrown all sorts of crazy complicated requests at them and they surpass our expectations every time. Last Call makes us look like web rock stars… they are so good I almost don’t want to let the word out!

Danielle Cranmer, Web Manager

When we met, Rainforest Alliance needed to upgrade their existing Drupal 6 website to the latest major version, Drupal 7.

We developed and implemented an upgrade and migration path for the site with 85 modules, including 35 custom modules, to bring the site to a fully functioning Drupal 7 build. The upgrade was fully developed and its deployment was seamless. The Rainforest Alliance site went from Drupal 6 to 7 with zero downtime.

We enjoy a strong relationship with the Rainforest Alliance team, working together to continuously deliver strategic value in their digital properties, and were proud to be chosen for a full site redesign and upgrade.

Our work continues as the Rainforest Alliance's development team, embedded within their internal Web Service Department, scaling our resources up and down as needed.

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Continuous delivery to the council.
CIO Executive Council
Processes
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Kelly Albrecht
  • Senior Development
    Jeff Landfried

We've been proud of our long standing support to the CIO Executive Council, a subsidiary of the International Data Group (IDG).

Their flexibility has allowed me to interact with them as an ad-hoc branch of my own IT department, responding to projects and help-desk issues with equal competency.

Steve Wills, Sr. Manager, Applications Development at the CIO Executive Council at IDG

How we did it

We enjoy working as a team to deliver on our full service commitments.

We deliver a range of expertise to provide solutions for things like integrating with SalesForce to pull in membership data, integrating for set automated set up of group based content access on their subscriptions driven web service. Another example, moving them to a highly available, scalable cloud based infrastructure with Apache Solr and high performance caching technologies.

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Abby Kingman
Project Manager / Scrum Master
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A national treasure migrated to AWS with no downtime
StoryCorps
Processes
  • Agile/Kanban
  • Continuous Delivery
Team Leadership
  • Senior Producer
    Sean Eddings

StoryCorps is an independently funded organization that collects, shares, and preserves people’s stories to remind people of our shared humanity, to strengthen and build the connections between us, to teach the value of listening, and to weave into the fabric of our culture the understanding that everyone’s story matters. All collected stories are stored in their online archive, accessible to the public upon submitting a request or listening to recordings at various public library listening rooms. StoryCorps reached out to LCM for ongoing support and assistance with migrating their site’s archive of roughly 27TB worth of interviews and information to a new AWS platform.   

The main StoryCorps Archive access point was built on a robust Drupal platform consisting of over 60,000 interview records and approximately 27TB of associated metadata, WAVs, MP3s, JPGs and PDFs. The StoryCorps Archive platform connected with several critical business systems and performed around-­the-­clock ingests from their on­site storage arrays to the Drupal system, via rsync. StoryCorps was looking for a trusted and capable firm to migrate their entire Archive-- including the website, connected services, and media-- from their single-­server host to a combination of Amazon Web Services (AWS), EC2, S3 and Glacier.

Last Call Media performed a thorough analysis and audit of all StoryCorps’ source data prior to and following the massive migration. We worked closely with StoryCorps' internal Digital Team and engineering consultants to design, test, implement, and ultimately maintain the new AWS server infrastructure.

The archive is now running smoothly on a robust AWS setup, configured to allow the platform to efficiently scale and grow as the archive does; to the next 27TB and beyond.   

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